Two-way radios were a great solution in the past when smartphone devices didn’t exist. More and more businesses are replacing this way of communication with team communication apps, like Sound Branch.
For instance, with Sound Branch, you can create private groups of teams and all voice messages are saved on the cloud. What is even more exciting is that Sound Branch transcribes voice messages automatically. If you are in a meeting and cannot listen to an important voice message, you can simply read it as a text message. What is more convenient than this!
Recording conversations and analysing their content needs to be seen as a self improvement tool for employees, a quicker way to remember and administrate a business and a tool for management to make smarter decisions. Playing back audio can also bring clarity to conversations.
Managing many locations and having to train staff on the latest compliance and regulatory standards can be a challenge. Making communication and indeed learning more efficient and effective will not only benefit your employees and your customers but also you.
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